Turnkey Tier 2 — The Home

There is a version of moving to San Miguel that involves eight months of furniture shopping in a language you are still learning, three delivery trucks that never came, and a dining table that seemed right on the showroom floor and is wrong in your house. And there is the version where you fly in, take a taxi from the airport, open your front door, and the home is done — your taste, your art, your books on the shelves, coffee warm in the kitchen.

Tier 2 is the second version. It is the core of what we do.

What makes The Home different from rental furnishing?

Everything starts from you instead of from a look book. Tier 1 optimizes for what books well; Tier 2 optimizes for how you actually live. That difference shows up in the first week and never stops mattering.

The discovery process is a deep questionnaire plus a long video call: how you cook, where you read, whether the dining table hosts twelve or two, which pieces from your old life are coming and which should not survive the move. Our team measures the property on site — you don’t need to be in the country.

From that, a full design concept: boards, furniture plans for every room, a lighting plan, and a palette that belongs to your house rather than to a trend. Custom is the default, not the upgrade — upholstered pieces are built to order in Guadalajara workshops, casework and tables made to your rooms’ actual dimensions, because colonial houses do not have standard rooms and standard furniture always shows it.

What is included, precisely?

The all-inclusive number covers the entire arc from first questionnaire to reveal day:

Design. Concept boards, room-by-room furniture plans, a lighting plan, palette, and one full presentation over Zoom or in person, with the total number attached. One revision round, stated in the contract.

The goods. Custom upholstery, made-to-order furniture, window treatments, rugs, lighting, art curation and hanging, accessories, and styling down to the bookshelf.

The logistics you never see. Procurement, quality inspection of every piece before it reaches your house, storage until install, delivery, and installation — all of it ours to manage and none of it yours to think about.

The landing. A reveal walkthrough, professional photography of the finished home, a home guide with care instructions and the vendor list for your records, and thirty days of post-install support.

The scope depends on the scale of the rooms, how much is custom-built versus sourced, and how far the art and accessories layer goes. The design presentation includes a clear project proposal — approved before a single order is placed.

How does the process actually run?

Discovery. Questionnaire, video call, site measurement. This is where the project absorbs who you are.

Design presentation. One complete presentation: every room, every key piece, the palette, the scope, and the proposed schedule. You take it in, request your revision round, and approve. Approval releases the orders.

Procurement. Workshops build. Artisan pieces are commissioned. Imported items clear customs — ours to manage, not yours. Scheduled WhatsApp updates arrive with photos of your furniture coming to life, making the move feel tangible before arrival.

Install and styling. Once the project is ready for installation, furniture is placed, art is hung, curtains are steamed, and shelves are styled — the difference between “furnished” and “finished.”

Reveal day. You arrive. Beds made. Coffee in the kitchen. Mezcal on the bar cart. We hand you the keys and the home guide, walk you through your own house, and leave you in it.

Why does custom matter in a colonial house?

Because the architecture is non-negotiable and mass-market furniture is built for drywall boxes. A 4.5-meter ceiling makes a standard sofa look like doll furniture. A 1790s room with two-foot-thick walls and deep window casings needs pieces with weight and presence. Get scale wrong and no styling on earth rescues it; get scale right and even a restrained budget photographs like real money.

This is also where Mexico is quietly the best place in the world to do this work. The workshop culture produces custom upholstery in Guadalajara, forged hardware, carved wood, and hand-thrown ceramics — and we know which workshops hit deadlines. That knowledge is a real part of the service.

What do we need from you?

Three things: honesty in discovery, decisiveness at the presentation, and timely approvals. One revision round is included as a guardrail that protects the project timeline.

Renovation — moving walls, plumbing, roofs — is out of turnkey scope by design. If your house needs construction first, Project Shepherding runs that phase, and the furnishing project begins in the empty rooms the renovation leaves behind.

Where do you start?

Where every project starts: schedule a two-hour visit. You leave with a direction memo and certainty about whether Tier 2 is the right tier — or whether your project is really a Collector project wearing modest clothes.

You bought the house. This is the part where it becomes home — and the part where all you have to do is show up.